If you receive an error during installation that informs you that:
"Could not access VBScript run time for custom action."
This informs you that the Visual Basic scripting runtime cannot be accessed on the target Windows machine. To resolve this issue:
1) Make sure you are using a supported operating system. Windows 7 x64 is the minimum required version of Windows.
2) There is a handy article that describes the error and potential resolution (warning: this is an external link and you are responsible for first testing any techniques in the article):
Downloaded from Help Scout Knowledge Base
Original URL: https://support.hunch.ly/article/13-could-not-access-vbscript-runtime