Open navigation

Refining a case

Modified on: Wed, 16 Oct, 2024 at 4:25 AM

In PublicSonar you can search with different types of queries, including building blocks, locations, and accounts. 

 

Searching on a location

Start by clicking 'Add location'. 


A screenshot of a computer

Description automatically generated


Choose if you want to take an existing location from the library or create a custom location. 


When choosing a custom location, give the location a name and search in the box for the name of the location. You can use the squares of the location to change its size. 


 

Searching on a building block

Open the search box and type in a word. If the word matches with either the title or one of the search terms in the building block, it appears as a suggestion. Click on it to add it and save the search. 


A screenshot of a computer

Description automatically generated


Alternatively, you can add a building block directly from the library. This can be useful if you're not aware of what building block you're looking for. 

 

Searching on an account

Open the search box and select 'Add account'.


A screenshot of a computer

Description automatically generated


Pick an account list from the library or choose 'Custom account'. When going for a custom account, make sure to select the source you want to monitor and then fill in either the username or URL of the account. 


A screenshot of a account

Description automatically generated

 

 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.