Email Maltego Support using the form below

Requester

Type of support required

<div class="control-group ticket_section">
                     <label class=" required control-label cf_tech_support_product_879168-label " for="helpdesk_ticket_cf_tech_support_product_879168">Product</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_tech_support_product_879168_3010000148450" name="helpdesk_ticket[custom_field][cf_tech_support_product_879168]"><option value="">...</option>
<option value="Maltego Data (fka Transform Hub)">Maltego Data (fka Transform Hub)</option>
<option value="Maltego Graph (fka Maltego Desktop)">Maltego Graph (fka Maltego Desktop)</option>
<option value="Maltego On-Premise Servers">Maltego On-Premise Servers</option>
<option value="Transform Development Local Transforms">Transform Development Local Transforms</option>
<option value="Other/Miscellaneous">Other/Miscellaneous</option></select><div class="level_2"><label class="required">Issue Type</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_tech_issue_type_879168_3010000148450" name="helpdesk_ticket[custom_field][cf_tech_issue_type_879168]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_tech_support_product_879168_3010000148450').nested_select_tag({"data_tree":[["Maltego Data (fka Transform Hub)","Maltego Data (fka Transform Hub)",[["I can't see/install Hub items","I can't see/install Hub items",[]],["I am getting errors running Transforms","I am getting errors running Transforms",[]],["I am not getting the expected results","I am not getting the expected results",[]],["I have an issue with my Data credits","I have an issue with my Data credits",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Maltego Graph (fka Maltego Desktop)","Maltego Graph (fka Maltego Desktop)",[["I need help installing/Starting Maltego","I need help installing/Starting Maltego",[]],["Maltego is slow/not responding","Maltego is slow/not responding",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Maltego On-Premise Servers","Maltego On-Premise Servers",[["I need help activating a Server","I need help activating a Server",[]],["I need help installing a Server","I need help installing a Server",[]],["I am facing network issues","I am facing network issues",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Transform Development Local Transforms","Transform Development Local Transforms",[["Local Transforms","Local Transforms",[]],["I am using pTDS","I am using pTDS",[]],["I am using iTDS","I am using iTDS",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Other/Miscellaneous","Other/Miscellaneous",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000148450","subcategory_id":"helpdesk_ticket_custom_field_cf_tech_issue_type_879168_3010000148450"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_account_lvl1_category_879168-label " for="helpdesk_ticket_cf_account_lvl1_category_879168">What is the issue about?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_account_lvl1_category_879168_3010000148451" name="helpdesk_ticket[custom_field][cf_account_lvl1_category_879168]"><option value="">...</option>
<option value="Maltego ID/CE account">Maltego ID/CE account</option>
<option value="Legacy Maltego Desktop License key">Legacy Maltego Desktop License key</option>
<option value="I want to delete my account and data">I want to delete my account and data</option>
<option value="Other/Miscellaneous">Other/Miscellaneous</option></select><div class="level_2"><label class="required">How can we help?</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_account_lvl2_category_879168_3010000148451" name="helpdesk_ticket[custom_field][cf_account_lvl2_category_879168]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_account_lvl1_category_879168_3010000148451').nested_select_tag({"data_tree":[["Maltego ID/CE account","Maltego ID/CE account",[["I did not receive the activation email","I did not receive the activation email",[]],["I have an issue with Multi Factor Authentication","I have an issue with Multi Factor Authentication",[]],["I want to reset my password","I want to reset my password",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Legacy Maltego Desktop License key","Legacy Maltego Desktop License key",[["I want to reset my activations/License key","I want to reset my activations/License key",[]],["I want to use the key on another machine","I want to use the key on another machine",[]],["License Key does not work","License Key does not work",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want to delete my account and data","I want to delete my account and data",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000148451","subcategory_id":"helpdesk_ticket_custom_field_cf_account_lvl2_category_879168_3010000148451"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_sales_lvl1_category_879168-label " for="helpdesk_ticket_cf_sales_lvl1_category_879168">How can we help?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_sales_lvl1_category_879168_3010000148452" name="helpdesk_ticket[custom_field][cf_sales_lvl1_category_879168]"><option value="">...</option>
<option value="Quote request/Sales Enquiry">Quote request/Sales Enquiry</option>
<option value="I want to book a Demo">I want to book a Demo</option>
<option value="I require more information">I require more information</option>
<option value="I want a Trial">I want a Trial</option>
<option value="I am a reseller">I am a reseller</option>
<option value="Other/Miscellaneous">Other/Miscellaneous</option></select><div class="level_2"><label class="required">Please clarify</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_sales_lvl2_category_879168_3010000148452" name="helpdesk_ticket[custom_field][cf_sales_lvl2_category_879168]"><option value="">...</option>
</select></div><div class="level_3"><label class="required">Please clarify</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_sales_lvl3_category_879168_3010000148452" name="helpdesk_ticket[custom_field][cf_sales_lvl3_category_879168]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_sales_lvl1_category_879168_3010000148452').nested_select_tag({"data_tree":[["Quote request/Sales Enquiry","Quote request/Sales Enquiry",[["I am interested on a personal/small teams license","I am interested on a personal/small teams license",[]],["I am interested for an Enterprise/Organization plan","I am interested for an Enterprise/Organization plan",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want to book a Demo","I want to book a Demo",[["I am interested on a personal/small teams license","I am interested on a personal/small teams license",[]],["I am interested for an Enterprise/Organization plan","I am interested for an Enterprise/Organization plan",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I require more information","I require more information",[["I am interested on a personal/small teams license","I am interested on a personal/small teams license",[]],["I am interested for an Enterprise/Organization plan","I am interested for an Enterprise/Organization plan",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want a Trial","I want a Trial",[["I am interested on a personal/small teams trial","I am interested on a personal/small teams trial",[]],["I am interested for an Enterprise/Organization trial","I am interested for an Enterprise/Organization trial",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I am a reseller","I am a reseller",[["Quote request","Quote request",[["I need a quote for Maltego Professional","I need a quote for Maltego Professional"],["I need a quote for Maltego Organization","I need a quote for Maltego Organization"],["I need a quote for legacy plans (Pro, Enterprise)","I need a quote for legacy plans (Pro, Enterprise)"]]],["Demo request","Demo request",[["My client is interested in a demo of Maltego Professional","My client is interested in a demo of Maltego Professional"],["My client is interested in a demo of Maltego Organization","My client is interested in a demo of Maltego Organization"]]],["Trial request","Trial request",[["My client is interested in testing Maltego Professional","My client is interested in testing Maltego Professional"],["My client is interested in testing Maltego Organization","My client is interested in testing Maltego Organization"]]],["Partnership inquiry","Partnership inquiry",[["I’m interested in becoming an official partner of Maltego","I’m interested in becoming an official partner of Maltego"]]],["Other/Miscellaneous","Other/Miscellaneous",[["I need marketing material for Maltego","I need marketing material for Maltego"],["I need a legal document (MAF, NDA, etc.)","I need a legal document (MAF, NDA, etc.)"],["I need to know whether Maltego meets my client's technical requirements","I need to know whether Maltego meets my client's technical requirements"],["I want to know more about your product","I want to know more about your product"],["Other/Miscellaneous","Other/Miscellaneous"]]]]],["Other/Miscellaneous","Other/Miscellaneous",[["I am interested on a personal/small teams license","I am interested on a personal/small teams license",[]],["I am interested for an Enterprise/Organization plan","I am interested for an Enterprise/Organization plan",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000148452","subcategory_id":"helpdesk_ticket_custom_field_cf_sales_lvl2_category_879168_3010000148452","item_id":"helpdesk_ticket_custom_field_cf_sales_lvl3_category_879168_3010000148452"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_billing_support_issue_879168-label " for="helpdesk_ticket_cf_billing_support_issue_879168">How can we help?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_billing_support_issue_879168_3010000148453" name="helpdesk_ticket[custom_field][cf_billing_support_issue_879168]"><option value="">...</option>
<option value="There is an issue with my Webshop purchase">There is an issue with my Webshop purchase</option>
<option value="I want a Renewal quote">I want a Renewal quote</option>
<option value="I need an invoice">I need an invoice</option>
<option value="I want to change my plan/subscription">I want to change my plan/subscription</option>
<option value="I want to cancel my plan/subscription">I want to cancel my plan/subscription</option>
<option value="Related to Purchase Order / Remittance">Related to Purchase Order / Remittance</option>
<option value="Other/Miscellaneous">Other/Miscellaneous</option></select><div class="level_2"><label class="required">Please clarify</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_billing_support_issue_type_879168_3010000148453" name="helpdesk_ticket[custom_field][cf_billing_support_issue_type_879168]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_billing_support_issue_879168_3010000148453').nested_select_tag({"data_tree":[["There is an issue with my Webshop purchase","There is an issue with my Webshop purchase",[["Credit Card issue","Credit Card issue",[]],["I can't generate a quote/invoice","I can't generate a quote/invoice",[]],["Failed payment","Failed payment",[]],["Stop auto-renewal","Stop auto-renewal",[]],["VAT id missing","VAT id missing",[]],["Refund request","Refund request",[]],["License key undelivered","License key undelivered",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want a Renewal quote","I want a Renewal quote",[["I have personal license(s)","I have personal license(s)",[]],["We have an Enterprise/Organization plan","We have an Enterprise/Organization plan",[]],["I am a reseller","I am a reseller",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I need an invoice","I need an invoice",[["I have personal license(s)","I have personal license(s)",[]],["We have an Enterprise/Organization plan","We have an Enterprise/Organization plan",[]],["I am a reseller","I am a reseller",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want to change my plan/subscription","I want to change my plan/subscription",[["I have personal license(s)","I have personal license(s)",[]],["We have an Enterprise/Organization plan","We have an Enterprise/Organization plan",[]],["I am a reseller","I am a reseller",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["I want to cancel my plan/subscription","I want to cancel my plan/subscription",[["I have personal license(s)","I have personal license(s)",[]],["We have an Enterprise/Organization plan","We have an Enterprise/Organization plan",[]],["I am a reseller","I am a reseller",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Related to Purchase Order / Remittance","Related to Purchase Order / Remittance",[["Purchase Order related","Purchase Order related",[]],["Remittance related","Remittance related",[]]]],["Other/Miscellaneous","Other/Miscellaneous",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000148453","subcategory_id":"helpdesk_ticket_custom_field_cf_billing_support_issue_type_879168_3010000148453"});
//]]>
</script>
            </div> 
                  </div>

<div class="control-group ticket_section">
                     <label class=" required control-label cf_learning_support_issue_879168-label " for="helpdesk_ticket_cf_learning_support_issue_879168">How can we help?</label>
            <div class="controls nested_field  ">
              <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_learning_support_issue_879168_3010000148454" name="helpdesk_ticket[custom_field][cf_learning_support_issue_879168]"><option value="">...</option>
<option value="Login issue">Login issue</option>
<option value="Purchase issue">Purchase issue</option>
<option value="Course issue">Course issue</option>
<option value="Certificate issue">Certificate issue</option>
<option value="How to guides">How to guides</option>
<option value="Other/Miscellaneous">Other/Miscellaneous</option></select><div class="level_2"><label class="required">Please clarify</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_learning_support_issue_type_879168_3010000148454" name="helpdesk_ticket[custom_field][cf_learning_support_issue_type_879168]"><option value="">...</option>
</select></div><script>
//<![CDATA[
jQuery('#helpdesk_ticket_custom_field_cf_learning_support_issue_879168_3010000148454').nested_select_tag({"data_tree":[["Login issue","Login issue",[]],["Purchase issue","Purchase issue",[]],["Course issue","Course issue",[]],["Certificate issue","Certificate issue",[]],["How to guides","How to guides",[["Maltego Graph","Maltego Graph",[]],["Maltego Evidence","Maltego Evidence",[]],["Maltego Monitor","Maltego Monitor",[]],["Other/Miscellaneous","Other/Miscellaneous",[]]]],["Other/Miscellaneous","Other/Miscellaneous",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"3010000148454","subcategory_id":"helpdesk_ticket_custom_field_cf_learning_support_issue_type_879168_3010000148454"});
//]]>
</script>
            </div> 
                  </div>

Subject

Help us help you! Please give us as many specifics as possible. Don't forget to attach images and documents.

+ Attach a file

Cancel

Interested?

Questions?

By clicking on "Subscribe", you agree to the processing of the data you entered and you allow us to contact you for the purpose selected in the form. For further information, see our Data Privacy Policy.