Terms & Conditions Twitter
PublicSonar offers the possibility to retrieve information from Twitter.
Twitter Terms of Service are included in the PublicSonar Terms of Services, and by enabling Twitter as a data source, end-users acknowledge and agree that such data are subject to the following Terms & Conditions:
Twitter data is retrieved based on keyword queries performed on Tweets. In order to respect Twitter compliance rules, some keywords are not allowed and will be ignored if used by the end-user. Please refer to the rest of this article for more information.
PublicSonar stores the following information: Tweet, account and timestamp.
Collected data are only displayed in PublicSonar application and not shared with any third-party.
The retention of Twitter data in PublicSonar infrastructure is subject to the customer own policy or, in absence of such policy, to PublicSonar global data retention policy. In case of doubt, please contact your PublicSonar representative.
Twitter Compliance in Maltego Monitor (previously PublicSonar)
Twitter does not allow public organisations to conduct surveillance on individuals or groups, or search on topics that are politically sensitive, such as demonstrations, extremism and activism.
PublicSonar keeps track of forbidden search terms. These search terms are not included in the search on Twitter. In other sources these search terms are still included in the search. The list of search terms that cannot be searched for on Twitter (blacklist) is created and maintained by PublicSonar and can change over time.
How can I see which terms could not be searched for on Twitter?
You can recognize a search with search restrictions by an information icon behind that search. Click on this icon to see the words that cannot be searched for on Twitter. You do search for these words on other sources.
As soon as you click on the information icon behind a search, a modal opens with a list of the terms that cannot be searched for on Twitter. You do search for these terms on other sources.
Why do I see a term with a * ?
To prevent variations on a term, the Maltego Monitor blacklist uses so called 'wildcards'. They can be recognized by the use of a *. The word protest* makes sure that all variations on the term protest (protestants, protests, protested, etc) are not send in the search query to Twitter.
Why can't I search these terms on Twitter?
You cannot search on terms that are related to prepossession, activism, extremism or discrimination.
Prepossession | Monitoring an individual or a group based on a potential increased risk, without this having to apply to the entire group. This also applies to words that can be linked to certain groups. For example motorcycle clubs (Hells Angels, etc) or ethnicities (Kurds, etc), indications for criminals (hooligans, etc.) and drugs (xtc, etc). |
Activism | Extra-parliamentary activities with the aim of forcing change. This applies to both the groups themselves and expressions related to these groups. For example activism (Black Lives Matter, etc) and anti-monarchy (fucktheking, etc). |
Extremism | Ideological activities that are distant from the political center and deviate from the center of society. This applies to both the groups themselves and expressions related to these groups. For example the extreme and far left (Antifa, etc) and the extreme and far right (Blood & Honour, etc). |
Discrimination |
Making a distinction between individuals or groups based on race, skin color, ethnicity, nationality, language, religion, belief and biased risk (Muslims, etc). |
If you have any questions regarding the compliance rules in PublicSonar, please do not hesitate to reach out to us via the 'Help' button in the application or via email:
- Click on the 'Help' button on one of the pages in the application and then click on 'Send us a message'.
- Send an email to support@maltego.com.
Learn more about the compliance rules of Twitter on https://developer.twitter.com/en/developer-terms/agreement-and-policy.html#vii-other-important-terms