Troubleshooting

Frequent tickets raised by customers

Why did I get the error "JVM Creation Fail"?
This usually means that the Java Virtual Machine (JVM) could not allocate enough memory for the application. This almost always only occurs on older Java ve...
Tue, 23 Apr, 2019 at 11:22 AM
Graph showing entity value instead of display value: Bug in v4.2.0
Maltego desktop client version 4.2.0 released on 06 Feb 2019 had a bug in which some of the entities on the graph displays entity name property instead of e...
Tue, 23 Apr, 2019 at 11:23 AM
Fix: The file you are attempting to upload is larger than the permitted size.
If you try to upload a Paired Configuration to iTDS and receive "The file you are attempting to upload is larger than the permitted size." as show...
Wed, 17 Apr, 2019 at 10:50 AM