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Troubleshooting

Frequent tickets raised by customers

Where can I find Maltego's log files?
I did not receive my activation link after I registered a community account. What do I do?
How do I save my license file in the user directory?
Why are my proxy settings not being honoured by the Maltego client?
Why am I asked to enter an API key when I have already activated my Maltego client?
How do I reset my community account password?
What can cause the "Could not save license file" exception?
Why are there no Transforms in my context menu and no Entities in my palette?
How do I install my Maltego license on a machine that is re-imaged on a regular basis?
Why did I get the error "JVM Creation Fail"?

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