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Troubleshooting

Frequent tickets raised by customers

  • My Maltego application won't start after a fresh installation, why?
  • Why can't I find my country on the list for purchase and/or registering Maltego?
  • I did not receive my activation link after I registered a community account. What do I do?
  • How do I reset my community account password?
  • Why am I asked to enter an API key when I have already activated my Maltego Desktop Client?
  • Why are there no Transforms in my context menu and no Entities in my palette?
  • Why do output Entities change when the same Transform is run for the same Entity at different intervals?
  • My Entities palette window is missing. How do I restore missing windows in Maltego?
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